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Frequently Asked Questions

The Answers You Need

We understand that your pets are like family, and it’s our top priority to make you feel comfortable with the care we provide them. To make sure all your questions are answered, we’ve included our FAQs below.

Golden Dog

How old should my puppy be before he gets his first groom?

As soon as possible! Your puppy will need to be groomed every 6-8 weeks for the rest of their life. An early introduction to the process can prevent anxiety in the future. After your puppy is up to date on their shots (usually around 16 weeks), we recommend coming in for a meet and greet where we will introduce them to our space, staff, and smells. From there we'll work with you to make a plan for your puppy's grooming schedule.

Brown Dogs

What is included in a full bath or full haircut

Our full service bath package includes a bath with high-quality natural shampoo, blow dry, maintenance brush-out, nail trim and file, teeth brushing, ear cleaning, and a scent to lock in the freshness. When you book a haircut,

Two French Bulldogs

How can I check on my pet during their stay?

Feel free to send a text during your pet's appointment for updates. For safety of your pet and others, we ask that you wait until you receive a notification that your pet is ready before you stop in.

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